There are a variety of ways to get in touch, and we’re ready to assist you.
- Customer Service
- Log into MyAccount to chat with us
- Business Hours
- Monday through Friday 7 a.m. to 9 p.m. CT and Saturday 7 a.m. to 5 p.m. CT
- Main Address
- Chrysler Capital
P.O. Box 961275
Fort Worth, TX 76161
- Payment Address
- Chrysler Capital-Retail
P.O. Box 660335
Dallas, TX 75266-0335
P.O. Box 660647
Dallas, TX 75266-0647
- Loan Servicing Main Line
- Indirect Funding
- Phone 855-976-9766, Fax (877) 215-3299
- Email for employment inquiries only
Improving Your Experience
Chrysler Capital strives to provide our customers with the best auto financing products and services. If you have a complaint or concern, please let us help by contacting us through one of the options below.
Chat with Us
Select the Chat button under the Help & Support tab when you are logged into MyAccount. You can type “live agent” and select Complaints as a reason to chat with a live agent. Customer service agents are available for live chat Monday through Friday 7 a.m. to 7 p.m. CT.
Send Us a Message
Select the button to Send Us a Message under the Help & Support tab when you are logged into MyAccount. You will have the option to select Complaints as the subject of your message.
Customer service phone agents are available Monday through Friday 7 a.m. to 9 p.m. and Saturday 7 a.m. to 5 p.m. CT at (855) 563-5635.