Ram powers to record-setting quality award win

By on December 8, 2021

You can’t beat a new Ram truck.

That’s the clear message from buyers who have placed the brand firmly at the top of a prestigious auto ranking – and set an industry record in the process.

Ram occupies first place in J.D. Power’s 2021 Initial Quality Study (IQS), becoming the first truck-exclusive brand to do so.

Ram 1500 truck carrying motorbikes
Ram is J.D. Power’s #1 Brand in Initial Quality.

The study, which analyzes the views of owners at 90 days of ownership, is recognized as a benchmark for new-vehicle quality.

Ram’s large heavy-duty pickups powered it to success, with the Ram 2500/3500 winning its segment of 2021 model-year vehicles.

In a strong showing for FCA US vehicles, the Jeep® Gladiator picked up the honors for best midsize pickup.

Ram 3500 in warehouse
Ram 2500 and Ram 3500, pictured, are #1 in Initial Quality among Large Heavy-Duty Pickups.

Ram brand’s IQS win builds on a tied third-place finish in 2020 and is part of a rapid rise through the rankings in recent years.

“If you start with strong design and follow that up with discipline on the plant floor, you get the kind of results we’re seeing today,” said Mark Champine, Head of North America Customer Experience at Stellantis, parent company to FCA US.

“This feedback reflects our primary focus – to build vehicles our customers will be proud to recommend to friends and family.”

Jeep Gladiator on hillside
Jeep® Gladiator – #1 in Initial Quality among Midsize Pickups.

Explore the latest offers on Ram, Jeep brand and other FCA US vehicles at the Chrysler Capital Offers and Lease Deals page.

Ram received the lowest rate of reported problems among all nameplates in the J.D. Power 2021 U.S. Initial Quality Study of new-vehicle owners’ experience with their own vehicle after 90 days of ownership. Visit jdpower.com/awards.

Ram 2500/3500 received the lowest rate of reported problems among large heavy-duty pickups in the J.D. Power 2021 U.S. Initial Quality Study of new-vehicle owners’ experience with their own vehicle after 90 days of ownership. Visit jdpower.com/awards.

Jeep Gladiator received the lowest rate of reported problems among midsize pickups in the J.D. Power 2021 U.S. Initial Quality Study of new-vehicle owners’ experience with their own vehicle after 90 days of ownership. Visit jdpower.com/awards.

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With 10 years of experience in auto finance, Rob Looker helps car shoppers find the right vehicles with the right financing so they can enjoy the road ahead. When he’s not creating content, he’s often behind the wheel, exploring new places.

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