Lease-end process
As your lease-end nears, our commitment to your leasing experience is stronger than ever. You will make decisions regarding your current vehicle during the next several weeks, and we will be here to assist when you need us.
90 days –
research
Planning ahead is the key to a stress-free lease-end experience. With approximately 90 days until the end of your lease, now is the perfect time to consider the options available to you.
Explore your options60 days –
inspect
Avoid the unexpected by scheduling a prereturn inspection for your leased vehicle. Scheduling an inspection online is easy and can be arranged at the place and time most convenient for you. Additional tools, like The Wear Table and The Wear Tool, are available to prepare for your inspection by helping you estimate any potential damage.
Review inspection details90 days
Research your options
The Lease Servicing Team is available to offer assistance at any time throughout your lease-end experience. Below are some options available to you at the end of your lease.
Purchase your current vehicle
Perhaps purchasing your current lease vehicle is the best lease-end option for you.
From financing for qualified applicants to simply being available to answer questions when you need us, we want to ensure your purchase process is a smooth transition. Contact the Lease Servicing Team at 855-563-5635 to begin the purchase process.
Return your vehicle
If you decide to return your vehicle:
- Contact the Lease Servicing Team at 855-563-5635 to arrange for a prereturn inspection of your current vehicle
- Contact your originating dealer regarding an appointment to turn in your current leased vehicle
- Check for excess wear and tear, completing any repairs prior to your turn-in date
- Check your mileage and complete an odometer statement at the dealership
- If necessary, update, remove or cancel your toll tag
- Where applicable, cancel or remove your license plates
- Remove personal items
- Delete all stored information and connected devices, such as cell phones and garage door controls
Have the following items with you when you arrive at the dealership:
- A copy of your Chrysler Capital Lease Agreement
- All keys, keyless entry fobs and any other additions associated with your leased vehicle
- All vehicle documents received at the time of delivery, including the owner’s and maintenance manuals
60 days
Get your vehicle inspected
Prereturn inspection – Avoid the unexpected
Prereturn inspections help you avoid the unexpected by eliminating surprises on your final vehicle return invoice. To help you determine wear and use on your vehicle, Chrysler Capital will cover the cost of a prereturn inspection completed with our certified vendor. They work around your schedule to provide a free and easy assessment of your leased vehicle’s wear, allowing you time to contact your dealer for any necessary repairs.
Some of the benefits of obtaining a prereturn inspection include:
- The inspection is free of charge to you
- No surprise excess wear charges on your final vehicle return invoice
- Flexible self-scheduling option at your convenience and location of choice
- Comprehensive assessment of your vehicle’s wear, helping you understand any outstanding obligations, if applicable
- The opportunity to visit your dealer for repairs
- Avoid the hassle of unexpected damages that could occur post turn-in (example: transport or dealership lot damage)
Here’s how to schedule your own prereturn inspection today!
Your certified vendor is AiM, and you can schedule a prereturn inspection online.
AiM Customer support: 866-621-9123
Inspection appointment: Monday through Friday, 8 a.m. to 12 p.m., or 12 p.m. to 5 p.m., local time
- Have your full 17-digit VIN and Chrysler Capital account number handy when scheduling your appointment
- For additional customer support or assistance with scheduling an appointment, you can contact the Lease Servicing Team at 855-563-5635, or you may contact the vendors directly
- The vendor provides an on-the-spot copy of the inspection report, plus you can request additional copies later
Before having your prereturn inspection, we also encourage you to utilize The Wear Table and The Wear Tool as added ways to avoid the unexpected. Both are available in the Lease-End Guide and were designed to assist in performing a self-inspection and estimating any potential vehicle damage prior to an official prereturn inspection.
30 days
Purchase or return your vehicle
Sometimes the days fly by so quickly, it seems just yesterday you were driving home in your new lease. Now you only have 30 days remaining and you’ve researched your options and completed a prereturn inspection. It’s time to decide if you are going to purchase your current vehicle or return it to the dealership. The choice is yours!