At Chrysler Capital (“CC”), we take your privacy seriously. We are committed to maintain your trust when handling your personal financial information. This U.S. Online & Mobile Privacy Practices Statement (“Statement”) applies to CC websites, CC mobile sites and application, and CC branded social media sites or pages, as well as interactions you may have while viewing content provided by CC digital advertising campaigns. This Statement applies to your interaction with any of our subsidiaries, (collectively CC, “we”, “us”, “our”).
Information that you provide to CC when you apply for or obtain a product or service from us to be used primarily for personal, family or household purposes is also governed by a separate notice entitled Privacy and Opt-Out Notice. If you are such an applicant or customer, please refer to that notice for additional information about our privacy practices.
By using this website or our mobile applications, you agree to the terms and conditions of this Statement.
General Principles
- CC services are intended for U.S. customers.
- Our services are not intended for people under 18. Therefore, we do not knowingly collect information from people under 18 without parental consent.
- We share information we collect from or about you in accordance with our Privacy and Opt-Out Notice, if you have a financial product or service with us.
Personal Information Collected Online
When you visit our Sites, we collect personal information about you, from the information you provide us. The information will vary depend on the ChryslerCapital.com Site you visit, and may include, but is not limited to:- Name
- Date of birth
- Address
- Phone numbers (including mobile)
- Email address
- Account number
- Social Security number in whole or in part
- Residential information
- Employment information
- Income information
In addition to the information described above, we may collect behavioral information, when you use our online services. When you connect to our online Sites, we may capture the IP address and device information, the type of operating system and browser you use, site you came from, your activity with our online services, and the site you visit next. We or our third-party partners may use cookies, web beacons or other technologies to collect and store information about your visit and use of our online services.
When you visit our website or use our online services, we may collect personal information that you voluntarily provide us through forms on our website, or in our mobile applications. CC may also use cookies and other online tracking options like pixel tags and clear GIFs. Cookies are text files that are placed on your computer by the website’s server. Cookies enable websites to track browsing activity conducted on your computer. Clear GIFs, pixel tags or web beacons are typically one pixel, transparent images on a webpage or email or other message, used to help recognize users, determine traffic patterns, and measure Site engagement.
Our Social Media Pages
CC has official pages on social media websites such as Facebook®, Google+, Twitter®, Pinterest, LinkedIn, Instagram, and YouTube. When you interact with us on social media websites, we may collect behavioral information such as your likes, interests, feedback and preferences.
Our Mobile Apps
Additionally, CC may collect Online/Mobile Activity Data when you access our mobile applications or use the browser on your mobile device to access our website. For example, if you have enabled location services on your mobile device, we may collect geolocation data from your device.
How information is used
- To enable you to apply for CC services
- To enable you to perform transactions
- To update you about your account
- To service and manage your account
- To offer special services and products using advertisements in the form of banner ads, splash ads or location based promotions Verification purposes that will allow access to your accounts and prevent/detect fraud
- For business purposes such as data analysis and optimizing Sites to improve your online experience
- In order to comply with federal, state or local laws
- To share with entities that are within the CC family, and with trusted parties who are contractually obligated to keep such information confidential and only provide services that we have requested them to provide
Disclosure of Information
We may share information about you with our affiliates and other third parties:
- Third-party service providers
- When laws and regulations permit, with affiliated websites and businesses
- Other companies bringing you co-branded services
- Other third parties, to comply with legal requirements
Data obtained through the short code program will not be shared with any third parties for their marketing reasons/purposes.
Managing Your Online and Mobile Preferences
You provide Personal Information to us on a voluntary basis and are not required to provide it in order to browse our websites. If you provide us with Personal Information to obtain a consumer product or service from us, our Privacy and Opt-Out Notice will govern how we share your Personal Information with our affiliates and third parties and will enable you to opt out of certain types of sharing
Online Tracking & Advertising
As you access our online services over time, cookies and similar technologies such as web beacons allow us to collect information such as browser type, pages visited, preferences, and your relationship with us. CC may customize content and advertisements for our products and services on the websites or mobile apps we own. In order to make the content and advertising as informative and useful as possible, we may use information about your relationship with us (such as types of accounts, transactional information or the state in which you bank). Currently, for online advertising purposes, our website does not respond to browser “do not track” signals, but these signals may be used for fraud prevention. However, if you choose, you can set your website browser to inform you when cookies are sent or you may choose not to accept cookies. Your decision not to accept cookies could limit access to some of the services and offers that are available on our website. For example, your device may not be recognized when you visit our website and, if you are an online banking customer, you may need to answer challenge questions each time you log on. You also may not receive advertising or other offers from us that may be of interest to you.
Behavioral Advertising
Depending on the information, we or our affiliates, service providers and other companies that we work with have about you, you will see advertisements when you are using our online services (including pre-screened offers of credit). Online behavioral advertising (OBA or “interested-based advertising”) is practiced by collecting information about how visitors interact with our Sites over time, in order to deliver advertisements that may interest visitors based on their browsing history.
Mobile Devices
Some mobile devices come with a non-permanent advertising identifier or ID which gives companies the ability to serve targeted ads to a specific mobile device. In many cases, you can turn off mobile device ad tracking or you can reset the advertising identifier at any time within your mobile device privacy settings. You may also choose to turn off location tracking on your mobile device. By turning off ad tracking or location tracking on your mobile device, you may still see the same number of ads as before, but they may be less relevant because they will not be based on your interests.
Information Security
At CC, we make your safety and security a top priority and are committed to protecting your personal and financial information. If we collect identifying information from you, we will protect that information with controls based upon internationally recognized security standards, regulations, and industry-based best practices.
CC maintains customer authentication procedures to protect your personal information and account from identity theft. These procedures are for your protection. If you suspect a website is pretending to be a CC website (also known as “spoofing”) do not enter personal information but instead contact us through a phone number you know is associated with your account at CC
Changes to This Statement
CC reserves the right to make changes to this Statement from time to time. This Statement was last revised November 6, 2017, and is effective as of that date.