Chrysler Capital Blog

A Chrysler Capital customer recaps his “friendly, safe” dealership experience

FCA US dealerships around the country, as well as we at Chrysler Capital, have searched for ways to make the car-buying experience quicker and safer for customers amid the COVID-19 pandemic. Though times have certainly changed in 2020, the need for a reliable vehicle remains, and buyers and lessees still require the proper resources to find the vehicle they want. For Brent, a customer in … Read More

WHAT IS A DISPOSITION FEE ON A LEASE CONTRACT?

In a previous post on how auto leasing works, one of our “Terms to Know” was Disposition Fee. It was defined as: “Charged by some lessors for the privilege of returning the vehicle and walking away; the cost is spelled out in the lease contract, so you will know up front how much it will be.” Simply put, the disposition fee is charged by the lessor … Read More

How to trade in a car with negative equity

When you owe more than your vehicle is worth but still intend to trade in – and plenty of people do – then planning your next steps will help you to get the most out of the deal.* Learn how you can approach it, below. Rolling over your negative equity In this situation, it’s common for negative equity to be rolled into financing for the … Read More

What is a lien on a car?

If you’re approved for financing to purchase a vehicle, then you’ll probably encounter the term “lien.” The chances you’ll know what it means may not be so great, however. A lien on a car is like a safeguard for the lender or other interested party. When you take out the financing, a lien is created, which is the lender’s legal right to possession of the … Read More

Auto financing for first-time buyers

  If you’re looking for financing as a first-time car buyer, then you’ve likely got questions. Questions such as: How easy is it to get credit for your first vehicle? Can you get funding with no credit experience? What are the options? Don’t worry. At Chrysler Capital, we understand this is an important step in life and we have financing opportunities to help. What’s more, … Read More

Fellow associate finds hope from family and co-workers during Coronavirus pandemic

No one has gone unaffected during this COVID-19 pandemic. Across the world, the fight against the virus has waged on, and we at Chrysler Capital are here in the struggle with our customers and dealers. For Senior Associate Scott Isaacson, the struggle hit both at work and at home. Earlier this year, Scott scheduled an important triple bypass surgery for his father. While dealing with … Read More

Chrysler Capital responds to Coronavirus impact on customers

Chrysler Capital is taking the spread of Coronavirus (COVID-19) seriously as it affects our customers in many communities. We are committed to doing everything we can to help our customers who might be affected by Coronavirus, because we understand that hardships may arise. Chrysler Capital’s customer service team is standing by to review accounts of customers who need assistance and to explore potential options to … Read More

New webpage helps customers keep up with our Coronavirus programs

Keeping up with developments in the Coronavirus (COVID-19) outbreak has been a challenge for everyone, including our customers. But Chrysler Capital is helping with a new dedicated webpage which provides up-to-date Coronavirus (COVID-19) information. Our “We Care at Chrysler Capital” webpage provides one source of solutions for our customers affected by the virus. The rapidly evolving situation increasingly impacts both our work and personal lives … Read More

We’re taking care of our people so they can take care of you

The health and well-being of our colleagues is a top priority for Chrysler Capital during the spread of Coronavirus so we can be there for our customers. We have implemented the Santander US Temporary Emergency Paid Leave Program for COVID-19 Pandemic School and Daycare Closures. The program is designed to address the immediate needs of our colleagues who are affected by widespread school and daycare … Read More

Chrysler Capital: How we are caring for our customers during crisis

Coronavirus has changed how we live and work. But the most important thing we can do is “step up to the challenge” of the pandemic and its effects as individuals, organizations and companies, including Chrysler Capital. “Being in the front lines, I have a first-hand look and receive daily feedback from our customers, who through their messages share many touching stories and hardships, which range … Read More