Keeping up with developments in the Coronavirus (COVID-19) outbreak has been a challenge for everyone, including our customers.
But Chrysler Capital is helping with a new dedicated webpage which provides up-to-date Coronavirus (COVID-19) information.
Our “We Care at Chrysler Capital” webpage provides one source of solutions for our customers affected by the virus.
The rapidly evolving situation increasingly impacts both our work and personal lives in unprecedented ways, and Chrysler Capital is making sure that our customers have access to essential information and programs during this time.
“The situation is changing so quickly that we really needed something robust to pull together all the information we wanted to share with customers,” said James Perez, marketing director. “We believe this site will fill a need – ensuring that we are keeping our customers up to date.”
The webpage features steps we’re taking to help, including “Support for our customers” and “Support for our people,” as well as payment information and advice and guidance.
The new webpage also provides a MyAccount login link, where customers can submit an online request for assistance, as well as the customer service phone number and payment options. But we also ask that customers please keep in mind that our phone traffic is much heavier than normal and our agents are working harder than ever to answer all of your questions.
This new landing page is supported by the Chrysler Capital blog and social media channels comprising Facebook and Twitter.
That is what the “We Care at Chrysler Capital” webpage is all about.